Marlow's Resume

A Business Analyst is just a business professional who uses programming to work with the data of a business and pull insights from that data. This data is usually focused on the business as a whole. My experience ensures accuracy, efficiency, and strategic insights.

IT Certifications

  • CompTIA A+
  • AWS Cloud Practitioner
  • Google IT Support
  • Comptia Data+

Business Certifications

  • Certiprof Design Thinking
  • MSI Change Management
  • Customer Service

Work Experience

Business Analyst / AI Trainer

Jun 2022 - Present

  • Advised entrepreneurs and new business owners on strategic development, leveraging a comprehensive understanding of industry trends and technological advancements.
  • Orchestrated the creation of website design prototypes, aligning them with business objectives and user experience best practices.
  • Conducted thorough research for competitive analysis, providing actionable insights to inform strategic decision-making.
  • Engaged with customers to gather feedback, meticulously assessing habits and behaviors to guide companies in achieving optimal product-market fit.
  • Played a pivotal role in customer discovery and validation processes, contributing to the refinement of business strategies and product offerings.
  • Documented all activities and research findings, creating a valuable knowledge base for future reference and continuous improvement within the business.
  • Help clean, explore, and wrangle data to train LLMs. Ensure that the domain knowledge of LLMs is valid and correct. Flag hallucinations, maliciousness, and PII in data. Meet and exceed the requirements of documentation and the required RPH per project.

Insurance Broker

Jun 2019 - Apr 2021

  • Conducted personalized consultations with clients to elucidate a diverse range of insurance options, offering comprehensive insights tailored to individual needs.
  • Delivered compelling product presentations, aligning offerings with clients' unique requirements and ensuring a thorough understanding of their insurance preferences.
  • Traveled extensively to meet clients, meticulously completing all necessary paperwork with precision and accuracy.
  • Cultivated enduring relationships with small and medium-sized businesses, fostering trust and loyalty.
  • Collaborated effectively with both individuals and businesses, adeptly assessing their insurance needs and providing tailored solutions.
  • Networked with employees and managers, expanding professional connections to enhance business opportunities.
  • Maintained meticulous documentation of customer information, adhering to fiduciary responsibilities and regulatory compliance.

Sales Associate

Jul 2013 - Sep 2019

  • Executed merchandise management duties, including organizing sales, discarding damaged items, and meticulously creating price tags for optimal customer experience.
  • Entrusted with the responsibility of opening and closing the department, ensuring a seamless and secure operation.
  • Engaged with customers to discern their needs, providing personalized assistance and fostering positive shopping experiences.
  • Developed and implemented merchandising strategies that harmonized customer expectations with company objectives, contributing to increased sales and customer satisfaction.
  • Served as a valuable advisor to management by offering insights into buying needs based on customer feedback, facilitating informed decision-making.
  • Elevated customer interest and sales levels by skillfully arranging product displays in accordance with established guidelines.
  • Followed store layout plans, maintaining organized shelves and accurate inventory for an efficient shopping environment.
  • Monitored stock movement, making strategic decisions on markdowns or charitable contributions to optimize inventory management.


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